Privacy Policy

We receive information you choose to provide when you contact us by email or phone, such as your name, contact details, appointment questions, and information about your dog.

Our website and hosting provider may also process standard technical information, including your IP address, browser type, device type, pages requested, and the date and time of your visit. We use this information to deliver, secure, and maintain the website.

When you select a booking or subscription link, you leave our website and provide information directly to our booking and payment provider. That provider processes appointment and payment information under its own privacy policy. We do not collect or store payment card details on this website.

We use information to respond to inquiries, schedule and provide grooming services, communicate about appointments, maintain our business records, protect our website, comply with legal obligations, and resolve disputes. We do not sell or rent personal information.

With your permission, we use Google Analytics to understand how visitors use this website, such as which pages are viewed and the general type of device used. Google Analytics is not loaded and does not receive information from this website unless you allow analytics.

We disable Google advertising signals and advertising personalization in our analytics configuration. We do not send appointment details, contact information, or information about your dog to Google Analytics.

We may share information with service providers that support website hosting, appointment booking, payment processing, and business operations; when required by law; or when necessary to protect our rights, customers, or business. These providers may use information only as permitted by their agreements and applicable law.

Our website displays content from Instagram and links to external services, including our booking provider and social media pages. When you visit an external service, its privacy policy and terms apply. We encourage you to review those policies before providing information.

We keep personal information only as long as reasonably necessary for the purposes described above, including legal, accounting, and dispute resolution needs. We use reasonable safeguards, but no method of transmission or storage is completely secure.

You can allow, decline, or later withdraw optional analytics through the Privacy choices link in the website footer. We honor enabled Global Privacy Control signals by keeping analytics disabled.

You may ask to access, correct, or delete personal information we hold about you, subject to applicable exceptions. California residents may have additional rights under state law, including the right not to be discriminated against for exercising a privacy right. To make a request, contact us using the email address below. We may need to verify your identity before completing your request.

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

We may update this policy as our practices or legal obligations change. The effective date at the top of this page shows when it was last revised.